Frequently Asked Questions
Shipping
Production times may vary depending on the complexity of the engraving and product availability. Normal production time is 2 – 7 days.
Yes! Free shipping is available on all orders over
$149.00
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and estimated delivery date of your package.
No, we currently only ship to the United States
Products
At Sams Engraving & Gifts, we offer custom laser engraving on a wide range of products, including drinkware, kitchen & dining items, accessories & decor, and more. You can explore our website & online catalogs to see the full selection. We also have a showroom where
local customers can place orders.
We can engrave most materials including: Wood, Metal, Glass & Crystal, Acrylics, Polymers, Stone, Slate & Brick, Some Plastics, Leather & Leatherette, Gold, Silver & Precious Metals.
Yes, we can engrave personal items for local customers. Please
reach out and let us know what you would like engraved. Keep in mind that not all surfaces are engravable, and the quality of the engraving is determined by what the item is made of.
ONLINE
* Choose your product
* Choose a design or enter your design information. We will send a proof to you for approval.
* Check out
REACH OUT
Feel free to call, text or email us to place an order. This is the best option for personal assistance or special requests.
* Phone/Text: (706) 255-8826
* Email: samsengraving@gmail.com
COME SEE US
We love meeting our customers! Please visit our store located in Athens, Georgia.
Physical Address:
*3970 Atlanta Hwy, Suite A
Athens, GA, 30606
Changes or cancellations may be possible if requested shortly after placing an order. Please contact our customer support team as soon as possible to inquire about modifying or canceling your order.
We accept returns for damaged or defective items only. Products that have been personalized or altered cannot be returned unless there is a quality issue. Please refer to our Return Policy for detailed information on the process and conditions for returns.
Yes, we do! Bulk item pricing is listed with most individual item. We offer special pricing and customization options for bulk and corporate orders. Please reach out to us for more information and personalized assistance.
Local Customer Information
Our physical store is located in Athens, Georgia. Come see us at:
3970 Atlanta Hwy, Suite A
Athens, GA 30606
Mon-Fri : 10am-5:30pm
Saturdays : 10am-4:00pm
Closed Sundays
Yes, our local customers may bring in items to be engraved. Not all surfaces are engravable, and the quality of the engraving is determined by what the item is made of. The color of your engraved text/design is also determined by what your item is made of. The laser will etch into the product which will reveal the color.
*Please do not bring in sentimental or irreplaceable items to be engraved.
We can engrave most surfaces including:
* Wood
* Stone, Slate & Brick
* Glass/Crystal
* Acrylic
* Leather/Leatherette
* Polymers & Plastics (some)
* Ceramics (some)
* All Metals - including Gold, Silver & Precious Metals
**Not all surfaces are engravable, please reach out if you have questions
Yes, the Bible is provided by the customer. The laser will produce the text/design by “etching” into the cover. Whatever color and material that is beneath the top layer is what will be revealed.
There is no way to determine what color the text will be. The engraving could also result in no color at all, leaving only an impression of the text.
*Please no Family Heirlooms or Irreplaceable Bibles!
Still Have Questions?
Please reach out! We are available by phone, text and email. Also, please stop by our store if you are in the Athens, Georgia area.